Taking consideration for guests’ comfort and ease a step further, Hard Rock Hotel Riviera Maya has eliminated key cards and coded this information onto each wrist band–one less item to keep track of while on vacation. New two-story Rooftop and Sky Terrace Suites offer a top-floor balcony Jacuzzi, some with outstanding ocean views, while guests prone to allergies have the option of staying in hypoallergenic rooms. The property has been totally transformed from top to bottom with the addition of a waterslide, night club with accompanying pool, a large outdoor entertainment venue to hold big name concerts, trademark rock star memorabilia, and edgy Hard Rock guest room décor with such items as silver headboards, dark wood furniture, turquoise and purple accents, and an in-room Jacuzzi tub.
All adult guests in both sections have unrestricted access to the entire resort those less than 18 years of age are restricted to the Hacienda section. A la carte options will be available during all meals and drink service is offered table side.Formerly known as Aventura Spa Palace and Aventura Cove Palace, the Hard Rock Hotel Riviera Maya offers two resort experiences–one which is family-friendly (the Hacienda section) while the other is adults-only (the Heaven section). Staff serve food from behind plexiglass and guests are required to wear masks and social distance in line. Buffet service is currently limited in service. Menu options are presented via QR codes and single use menus upon request. Food service staff are also required to wear masks and gloves. Frequent hand washing with proper techniques is enforced by all supervisors. Guests who add extra nights should bring pants to comply with the standard resort dress code.īar & restaurant capacity has been reduced to allow tables to be spaced out. * There is no dress code during the event, however, shirts and shoes are required in the restaurants. Cafetto – Coffee Shop with Pastries & Grab n’ Go Sandwiches.Zen – Asian Favorites, Sushi & Teppanyaki tables.Start the day with your favorite coffee drink, meet up with new friends for a brick-oven style pizza poolside, or order room service for breakfast in bed! Sky Blue Sky also sets up specially catered buffets by the pools and stages so you can grab a snack from our guest chefs between shows.īars and lounges offer unlimited beer, wine, and cocktails as part of your all-inclusive package.Įnjoy unlimited dining at nine restaurants – You can also grab a golf cart ride between the lobbies 24/7.
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** Pro Tip: When roaming the property, the Heaven buildings are blue and the Hacienda buildings are terra cotta. Find adventure at the Hacienda side with convenient access to the Waterpark, Woodward action sports center, zip-line, coffee shop, bars, lounges, and more. Head over to the Heaven side and work up a sweat at the Fitness Center, get pampered in the Spa, or catch shows with your toes in the Caribbean at our Beach Stage. Relax, sunbathe, dine, and explore it all! The Main Stage is located in the Concert Courtyard which is in the middle of the property, making it convenient no matter where your room is located.Įach side of the resort has a unique vibe with its own lobby, restaurants, bars, and amenities. Hard Rock is set with two separate areas, Heaven & Hacienda, but the property flows seamlessly. This resort is the perfect playground for our Wilco vacation – spacious yet intimate, with multiple stages and luxurious amenities just steps from guest rooms.
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Sky Blue Sky has a full resort takeover of Hard Rock Hotel Riviera Maya.
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